Welcome to FirstCare HealthConnect

FirstCare HealthConnect is a simple tool to help you enroll in your health care coverage. Best of all, it’s quick and easy-to-use. Log in today. If you are an employer looking to set up coverage for your employees, select "Join Now" located below for more details.

If you have questions or need assistance, please call your Regional Sales Representative or insurance agent. You can also contact FirstCare Customer Service at FirstCare.com/Contact-Us.

Click the appropriate link below for instructions on how to login. Returning users can also try the “Forgot Password” link.



for Brokers

If you are currently appointed with FirstCare HealthConnect, use the login credentials below.
Username: Last Name + First Initial of First Name + "Broker"
Example: John Smith = smithjbroker
Password: Last 4 digits of your Social Security Number
You will be required to change your password after your initial login.


for Group Admins

If you are a group benefits administrator:

Username: A + Group Number
Example: If Group Number is "123", then you will enter "A123"
Password: 1111
You will be required to change your password after your initial login.


for Employees

NOTE: Your HR Manager may have already created a username that does not match what is described below. Please contact your HR Manager with any questions.

Username: First Initial of First Name + First 3 Letters of Last Name + Last 4 of SSN
Example: Example: John Smith = jsmi1234
Password: Last 4 digits of your Social Security Number
You will be required to change your password after your initial login. If you don’t know your password, click the "Forgot Password" link above or contact the customer service center for further assistance.

Want to Join the FirstCare Commercial Group Exchange?

For system or group questions email healthconnectsupport@firstcare.com