Login Credentials

Login Credentials

Username: Included in your Direct Bill/COBRA packet
Initial Password: Last four digits of your SSN.

If you are in a COBRA status or on Direct bill login here by entering your login information above with the information you received in your Welcome Packet. If you are in an Active status login in through myhperewards.

You will be asked to change your password after your initial login.

Note: If you are using a shared computer or a computer in a public place, like a library or community center, be sure you close all browser windows and tabs and log out when you are done. This will keep your information secure.

Payment transition important notice

Beginning April 1, 2025, HPE benefits will be administered by Alight Solutions, including your monthly premium processing. See below for the billing and coverage dates for COBRA participants, retirees, and team members on leave of absence.

Note: This change will not impact your current benefit coverage or the way you access benefits. The phone number and web address you use today will remain the same.

 

bswift

Alight Solutions

COBRA and retirees

Last bill sent in mid-February

Coverage in effect through March 31

First bill sent in mid-April*

Coverage in effect for April and May

Leave of absence

Last bill sent in mid-February

Coverage in effect through March 31

First bill sent in mid-April*

Coverage in effect for April

Payments

Do not prepay bswift for coverage beyond March 31, 2025. If you do make advance payments, they will be refunded to you.

When you receive your bill from Alight Solutions in April, you can remit payment via U.S. mail, by phone, or online at digital.alight.com/hpe. See the billing notice for details.

*Payment will be due in May. See your billing statement for the exact due date.

Need Assistance

If you need help during enrollment, contact the HPE Benefits Service Center (toll free) at 1-844-537-5304. An enrollment specialist can guide you through enrollment, reset your password, answer questions and, after enrollment ends, assist you with life status changes. The Service Center is available Monday through Friday, from 8 a.m. to 8 p.m. CST.

If you have forgotten your password or are having trouble logging in, please click on the Forgot Password link to reset, using the security questions you have already provided.