How do I access the site? (Login Tips and Instructions)

To access the site for the first time, please use the following:

Employees/Employers
Username: First Initial of First Name, First 3 Letters of Last Name, Last 4 of SSN
Example: John Smith (SSN: 000-00-1234) = JSMI1234

Password: Date of Birth
Example: John Smith (DOB 1/23/1991) = 01231991

Brokers
Username: First Initial of Your First Name, First 3 Letters of Your Last Name, Last 4 Digits of Primary Broker's License Number
Example: John Smith L1234567 = JSMI4567

Password: 4 Digit HealthPass Broker ID of Primary Licensee

You will be required to change your password after your initial login.

If you don’t know your password, click the "Forgot Password?" link above or contact the customer service center for further assistance.

If you have questions, please contact us at 888-313-7277, or you can send us an email at info@healthpassny.com