The Innovation Health Private Exchange (IHPE) will shut down on Friday, March 22 at 5PM EST. Beginning April 1, Innovation Health ACA groups will move to Springboard Marketplace for administration. Communications will be released with information on training sessions the last two weeks of March. Please contact your broker or the Innovation Health Private Exchange Support Center at 1-855-578-0566 with any questions prior to 4/1. The Aetna Answer Team will be available at 855-319-7290 to answer with any questions after that date.
For any assistance, please call the Innovation Health Private Exchange call center
at 1-855-578-0566. We are available to assist you Monday through Friday, 8:00 AM Eastern– 8:00 PM Eastern.
ID Card Self-Service:
Please click here to download a copy of your personal ID card.