First Time Logging In?

For Brokers:
Username: First initial of first name + last name
Example: John Smith = jsmith (Note: Usernames are NOT case sensitive.)
Password: Date of birth (mmddyyyy). You will be required to change your password after your initial login.

For Employers/Employees:
Username: First initial of first name, first 3 letters of last name, last 4 of SSN
Example: John Young (SSN: 000-00-1234) = jyou1234 (Note: Usernames are NOT case sensitive.)
Password: Date of birth (mmddyyyy) You will be required to change your password after your initial login.

Need Help?

For any assistance, please call the Innovation Health Private Exchange call center
at 1-855-578-0566. We are available to assist you Monday through Friday, 8:00 AM Eastern– 8:00 PM Eastern.

ID Card Self-Service:


Please click here to download a copy of your personal ID card.