Need assistance?


for Employees

All employees who have not yet logged into Aetna Benefits Administration Technology will need to create a username and password. Click on the "First Time User" link above and select the "HR Admins and Employees" button. Follow the prompts to create your username and set a temporary password. We recommend using your email address as your username.

Already have an account but forgot your password? Select the "Forgot Password" link above to reset your password.



for HR administrators

All HR Admins who have not yet logged into Aetna Benefits Administration Technology will need to create a username and password. Click on the “First Time User” link above and select the “HR Admins and Employees” button. Follow the prompts to create your username and set a temporary password. We recommend using your email address as your username.

Already have an account but forgot your password? Select the “Forgot Password” link above to reset your password.

Note: If you have exceeded the allowable number of login attempts or have enrollment questions please contact the Select Answer Team at 866-899-4378 for assistance.



for Brokers/Agents

Login: You will receive your username information from the Aetna Benefits Administration Technology representative.

Once you receive the username information, click on the “First Time User” link above and select the “Broker/Agent” button. Follow the prompts to validate the login information and create a temporary password.

Note – If you have exceeded the allowable number of login attempts or have enrollment questions please contact the Select Answer Team at 866-899-4378 for assistance.




For more information on Coronavirus and CVS/Aetna's response, click on the links below to visit our web site.



Aetna Access

Internal Aetna Administrators: Proceed to homepage via the “Aetna Admin Sign In” button below
Aetna Admin Sign in