If you have any problems logging in and are unable to use the “Forgot Password” above, please contact the Benefits Help Desk at 1-877-373-6535. You may also email the Benefits Help Desk at benefitshelpdesk@frenkel.com. Your password will be reset to the last four digits of your SSN, Please note in the subject line: PASSWORD RESET REQUEST and include: Your name Your employer’s name DO NOT INCLUDE YOUR SS#. It is already on file.