How do I access the site?

To access the site for the first time, please use the following:

Username: The first initial of your first name, followed by your full last name, followed by the month(MM) and date (DD) of your birthday. (Example: John Smith's birth date is January 7. His username would be jsmith0107.)

Your default password is the last four digits of your Social Security Number.

Once you successfully log in you will be asked to change your password. From that time forward when logging in you will use your new password.

If you have any questions about your log in, contact the WELS Benefit Service Center by email at or by calling 1-800-487-8322 (option1).

More Information


If you have forgotten your password, choose the 'Forgot Password' link above.

Important! After failing to enter the correct password 3 times you will be locked out. To unlock your account, you can click the 'Forgot Password' link next to the Log In button above. If you do not have a valid email on file, please enter your username when prompted. If you need assistance with your username please contact the WELS Benefits Service Center by email at or by calling 1-800-487-8322.